Telecommunications/Network Administrators & Analysts (Various levels)

About CSE

The Communications Security Establishment (CSE) is Canada’s agency responsible for foreign signals intelligence, cyber operations and cyber security. Learn more about our mission.

CSE is committed to fostering a culture of equity, diversity and inclusion. This isn’t just an ideal, it’s crucial to our mission. Find out about our workplace culture, including our diversity and inclusion initiatives.

Become part of our team and you’ll understand why CSE is the most important organization you’ve never heard of.

Job summary

We’re looking for passionate people from a diverse range of backgrounds, who will thrive working in an open-minded environment and value the perspectives of others.

Our network operational support teams are exposed daily to advanced and complex challenges affecting a range of geographically diverse locations including the National Capital Region, Canada, and international sites. Key deliverables of the role require the design, implementation, ongoing support, and management of all CSE enterprise network and telecommunications services including Firewalls, LAN, WAN, Optical Infrastructure, Cloud, Data Center, Wireless and Software Defined Networking. You’ll play a crucial role in designing, implementing and integrating new solutions and capabilities into CSE’s existing infrastructure.

 

Salary

To find out more about our salary scale, vacation allowances and benefits (health, dental & pension plans, etc.) visit the Compensation page on our website.

Area of selection

Open to Canadian citizens.

 

Location

Ottawa, Ontario.  CSE has two accessible facilities. Flexible work arrangements, including telework for a portion of the work week, may be possible.

Conditions of Employment

A valid Enhanced Top Secret (ETS) security clearance is a condition of employment that must be met before an offer can be made.

More information about our hiring and security processes can be found on our website.

Essential qualifications

In order to be considered, your cover letter must clearly explain how you meet the following education and experience requirements.

Education

You must have either one of the following:

• A university degree in a field related to the position, such as (but not limited to) Computer Science, Computer/Electrical/Software Engineering, Network Computing, or Network Telecommunications; or a college diploma in a field related to the position.
• An acceptable combination of education (professional certification) in a field related to the position (as above), and relevant experience.

 

Note: The educational program must be recognized in Canada, and you must be able to provide proof of education credentials. Students graduating within the next twelve months are eligible to apply.

Experience

Experience in designing, building, implementing, testing, integrating, troubleshooting, managing, or monitoring enterprise class networks in one or more of the following:

• Enterprise wired and wireless Networking including those utilizing L2/L3 protocols such as OSPF, BGP, MPLS, VPLS, VXLAN, VRF, VPN, IPSEC, MACSEC
• WAN/Optical technologies - DWDM, ROADM
• Wired and wireless Software Defined Access Networking, network fabrics, overlay and underlay networks, virtualization technologies
• Security related protocols and network access control utilizing 802.1x, endpoint profiling technologies, EAP-FAST, EAP-TLS
• DDI (DHCP, DNS, IP Address Management)
• Enterprise Application Load balancers
• Centrally managed Network Access Control (NAC)
• Software Defined Data Centre Networking 
• Various Network security devices such as Enterprise firewalls, proxies, ACLs, VPN, and other security related protocols
• Private and Public Cloud Networking – cloud networking administration and security best practices, including compute, virtual networks, firewalls, network security groups, on-prem connections, CLI and automation
• Scripting/Automation – languages and tools such as Terraform, Bash, Ansible, PowerShell, Python, JavaScript, REST API, Git/GitHub/Bitbucket

 

Official language requirements

Various language requirements (English Essential or Bilingual)

Competencies

The following technical, behavioural and leadership competencies will be assessed at a later date. You do not need to include information about them in your application. 

Technical competencies

1. IT User Support Help Desk
   Applies his/her in-depth technical knowledge of a specific application, system or business process to support users who have questions or who are experiencing difficulties, errors, or system failures and to keep the IT environment functioning efficiently, effectively, and securely.
2. Knowledge of IT
   Possesses a generalist’s knowledge of all areas in IT, including but not limited to:  Software application development, data storage systems, IT security, IT architecture, system administration, networking, and telecommunications.
3. Telecommunications (Data & Voice) Networks
   Knowledge and ability to implement the methods and practices governing the design, analysis, development, management and use of the hardware and software used to transfer information such as data, voice, images and

Behavioural competencies

1. Cognitive Thinking Skills
   Responding to challenges with innovative solutions, products, or services by questioning conventional means, using intuition, experimentation & fresh perspectives; understanding, analyzing, synthesizing and relating complex information and abstract variables.
2. Interactive Communication
   Communicating in a compelling, honest, persuasive, effective and articulate manner, thinking about who you need to communicate with, ensuring the message is clear, understood & consistent with CSE objectives.
3. Service
   Identifies & responds to current & future client needs; provides service that meets or exceeds clients’ expectations.
4. Working in a Team
   Demonstrating effective interpersonal skills & working cooperatively and effectively within & across organizational units to achieve common goals.

Leadership competencies

1. Achieving Results
   Deliver on commitments through actions that reflect personal accountability, sound judgement, decisiveness & business acumen.
2. Change & Innovation
   Create a culture where flexibility & openness to new ideas are encouraged. Lead transformation with courage & conviction.
3. Collaboration
   Build relationships with traditional & non-traditional partners & stakeholders to develop solutions that reflect the interests of the organization.
4. Integrity, Respect & Awareness
   Create & promote a culture of integrity, transparency, fairness & respect. Recognize one’s own areas of personal & professional strength as well as areas for development & is committed to continuous learning to enhance self-awareness.

Assets

Assets are “nice-to-have” expertise and skills we’re interested in. You will not be eliminated if you do not meet or possess these qualifications. However, if you do have them, they may be used to identify which team you could best complement.

Please demonstrate on your application if you meet or possess the asset education or asset experience listed below:

Asset education

A vendor certification such as Cisco, Arista, Juniper or COMPTIA.

 

Asset experience

Experience working in a multi-disciplinary team environment.

Operational requirements

Overtime and standby duty may be required.

How to apply

You may submit your candidacy online by selecting “Apply” at the bottom of this page.

If you cannot apply online or have a disability preventing you from applying online, please inform us by email at careers-carrieres@cse-cst.gc.ca prior to the closing date of this hiring process.

Important information

We ask you to not discuss your application with others (including on social media) besides your partner, or close family members - who should also be reminded about the need to be discreet.

Assessments of candidates are conducted in the official language of their choice.

To address CSE’s current representation gaps, priority may be given to persons who self-declare as belonging to one, or more, designated employment equity groups: women; Indigenous peoples, including First Nations who are status, or registered and non-status, or non-registered, Inuit and Métis; persons with disabilities, including people with a mental health condition and neurodivergent people; and persons from racial or ethnic groups. 

Please note the Employment Equity Act, which is under review, uses the terminology Aboriginal peoples and visible minorities.

CSE offers an assessment process that will accommodate any reasonable measures you require to be assessed in a fair and equitable manner. Those measures are available to all candidates during our processes. Information you provide will be addressed confidentially.

The level of competence demonstrated in the various assessments will be used to determine your qualifications for the UNMA-07, UNMA-08 or UNMA-09 level.

 

All communications with CSE relating to this process, including email messages and telephone conversations, may be used in the assessment of qualifications.

The intent of this process is to fill vacant positions at CSE. The process may also be used to establish a pool of qualified candidates which could be used to staff similar or identical positions with various tenures.

Due to the nature of CSE’s mandate certain roles may expose employees to content that is difficult to process. Mental health is a priority at CSE and if any personnel feel they require assistance to preserve their mental wellbeing, they have access to services, tools and other resources to help them in both their personal and professional lives.

Please note that in an effort to maintain balance between employee development and business needs, candidates who are hired at CSE must remain in their substantive position for a minimum of twelve (12) months subject to operational requirements.

 

We thank you for your interest in CSE. However, only those selected for further consideration will be contacted.