Graphic Designer – Multimedia (Various levels)

Reference number: RF-15827

About CSE

The Communications Security Establishment (CSE) is Canada’s agency responsible for foreign signals intelligence, cyber operations and cyber security. Learn more about our mission.

CSE is committed to fostering a culture of equity, diversity and inclusion. This isn’t just an ideal, it’s crucial to our mission. Find out about our workplace culture, including our diversity and inclusion initiatives.

Become part of our team and you’ll understand why CSE is the most important organization you’ve never heard of (YouTube).

Job summary

We are looking for graphic designers who have different levels of experience, to staff positions within CSE’s Directorate for Foreign Cyber Operations (DGFCO). DGFCO is responsible for conceiving, planning, coordinating and delivering cyber operations for the Government of Canada.

We are looking for Graphic Designers who enjoy delivering solutions for their clients by guiding projects from concept through to implementation. You are a creative problem-solver who finds effective ways to overcome challenges, and you value collaborating with clients and colleagues to achieve shared goals. If you’re ready to contribute at the forefront of the Government of Canada’s foreign cyber operations, we encourage you to apply.

As a Graphic Designer within DGFCO, you will:

• Develop a variety of graphic products for visual communications (print media or digital/multimedia), using software such as Photoshop, Illustrator, After Effects and Blender;
• Find innovative ways to create media to meet project goals;
• Deliver media solutions that support your colleagues’ training, presentations and corporate initiatives;
• Provide recommendations to your supervisor regarding tools, techniques, equipment, and processes to help improve the overall success of the team.

At the UNI-06 level, you will also:

• Create media according to project guidelines and recommended course of action using the appropriate software, applying design principles and techniques;
• Assist in client consultations to learn about their target audience’s demographics, and support the development of engaging content under the guidance of an experienced team member;
• Participate in cross-departmental working groups to collaborate with CSE media clients.

At the UNI-07 level, you will also:

• Develop project guidelines and creative approach based on the client’s requirements;
• Create media using advanced techniques including integration of multiple software and innovative solutions;
• Lead client consultations to gain a deeper understanding of their target audience’s culture, values, and interests, providing expert advice on designing and developing engaging content that effectively shifts perspectives, challenges conventional thinking, and raises awareness about pressing issues;
• Lead cross-departmental projects and/or multimedia working groups.

Salary

To find out more about our salary scale, vacation allowances and benefits (health, dental and pension plans, etc.) visit the Compensation page on our website.

Area of selection

Open to Canadian citizens. Preference may be given to CSE employees. CSE employees are encouraged to apply using the Internal Staffing Process that has been published concurrently with this one.

Location

Ottawa, Ontario. All jobs require full-time onsite presence at our Edward Drake Building. More information about our accessible facilities can be found on our website.

Conditions of employment

An Enhanced Top Secret (ETS) security clearance is a condition of employment that must be met before an offer can be made.

More information about our hiring and security processes can be found on our website.

Essential qualifications

In order to be considered, your cover letter must clearly explain how you meet the following education and experience requirements.

Education

You must have either one of the following:

• A university degree in a field related to the position, such as (but not limited to) a Bachelor of Arts with a concentration in Graphic Design; or
• A college diploma in a field related to the position with relevant experience; or
• An acceptable combination of education in a field related to the position (as above), and relevant experience.

Note: The educational program must be recognized in Canada, and you must be able to provide proof of education credentials. Students graduating within the next twelve months are eligible to apply.

Experience

UNI-06:

• Experience* in planning, organizing, and controlling the various stages of multimedia projects.

UNI-07:

• Significant experience** in leading, organizing, and controlling the various stages of media projects.
• Significant experience** in working and advising clients to develop a variety of graphic design products to meet their project objectives;
• Significant experience** in leading graphic production, advising participants on their roles and responsibilities;
• Significant experience** negotiating production parameters with the selected stakeholders.

Note: For the purposes of this hiring process, “experience” is defined as: the depth and breadth of the experience normally associated with having performed a broad range of various and complex related activities over a minimum period of one (1) year.

“Significant experience” is defined as: the depth and breadth of the experience normally associated with having performed a broad range of various and complex related activities over a minimum period of three (3) years.

Official language requirements

Various language requirements including English essential and Bilingual.

• English essential means that the position is unilingual English.
• Bilingual means that knowledge of both official languages (English and French) is required for the position.

Find out more about the language requirements of positions.

Competencies

The following technical, behavioural and leadership competencies will be assessed at a later date. You do not need to include information about them in your application.

Technical competencies

• Graphic Design and Content Creation: Use multimedia tools and software to produce a variety of graphic design projects.
• Analytical Thinking: Apply critical thinking, judgement and reasoning to analytic problems or questions.
• Project Management: Deliver on commitments by planning, implementing, monitoring and completing projects and/or assigned tasks, ensuring effective management of scope, resources, time, cost, quality, risk and communications.
• Target Knowledge and World Context: Understand the target and the environment in which it operates (e.g., social, political, cultural, technical).

Behavioural competencies

• Accountability/autonomy: Effectively plan, organise and manage their time and activities to deliver high quality and efficient performance.
• Service: Identifies and responds to current and future client needs; provides service that meets or exceeds clients’ expectations.

Leadership competencies

• Achieving results: Deliver on commitments through actions that reflect personal accountability, sound judgement, decisiveness and business acumen.
• Change and innovation: Create a culture where flexibility and openness to new ideas are encouraged. Lead transformation with courage and conviction.

Assets

Assets are “nice-to-have” expertise and skills we’re interested in. They may be used to identify which team you could best complement, or they may be invoked as a volume management strategy.

Please demonstrate on your application if you meet or possess the asset experience listed below.

Asset experience

• Experience* working on a team towards a common objective.
• Experience* in collecting, analyzing, summarizing, and presenting data and information.
• Experience* in working with clients to develop a variety of graphic design products to meet their objectives.

Note: For the purposes of this hiring process, “experience” is defined as: the depth and breadth of the experience normally associated with having performed a broad range of various and complex related activities over a minimum period of one (1) year.

Operational requirements

Overtime and standby duty may be required.

How to apply

You may submit your candidacy online by selecting “Apply” at the top or bottom of this page.

If you cannot apply online or have a disability preventing you from applying online, please inform us by email at careers-carrieres@cse-cst.gc.ca prior to the closing date of this hiring process.

Important information

We ask you to not discuss your application with others (including on social media) besides your partner, or close family members - who should also be reminded about the need to be discreet.

Assessments of candidates are conducted in the official language of their choice.

To address CSE’s current representation gaps, priority may be given to persons who self-declare as belonging to one, or more, designated employment equity groups: women; Indigenous peoples, including First Nations who are status, or registered and non-status, or non-registered, Inuit and Métis; persons with disabilities, including people with a mental health condition and neurodivergent people; and persons from racial or ethnic groups.

Please note the Employment Equity Act, which is under review, uses the terminology Aboriginal peoples and visible minorities.

CSE offers an assessment process that will accommodate any reasonable measures you require to be assessed in a fair and equitable manner. Those measures are available to all candidates during our processes. Information you provide will be addressed confidentially.

The level of competence demonstrated in the various assessments will be used to determine your qualifications for the UNI-06 or UNI-07 level.

All communications with CSE relating to this process, including email messages and telephone conversations, may be used in the assessment of qualifications.

The intent of this process is to fill vacant positions at CSE. The process may also be used to establish a pool of qualified candidates which could be used to staff similar or identical positions with various tenures.

Due to the nature of CSE’s mandate certain roles may expose employees to content that is difficult to process. Mental health is a priority at CSE and if any personnel feel they require assistance to preserve their mental wellbeing, they have access to services, tools and other resources to help them in both their personal and professional lives.

Please note that in an effort to maintain balance between employee development and business needs, candidates who are hired at CSE must remain in their substantive position for a minimum of twelve (12) months subject to operational requirements.

We thank you for your interest in CSE. However, only those selected for further consideration will be contacted.